Privacy Notice

MATTS respects your privacy and is committed to handling personal information responsibly and in accordance with applicable data protection law.

This Privacy Notice explains what information we collect, why we collect it, how it is used and the rights you have in relation to your personal information.

Information We Collect

Enquiries and Correspondence

When you contact us by email, telephone, post or through our website, we collect the information you provide, such as your name, contact details and the content of your enquiry.

We use this information solely for the purpose of responding to you and dealing with your enquiry.

Email Newsletter

If you subscribe to our email newsletter, we collect your name and email address.

We use this information only to send you newsletters, updates and information about MATTS.

You can unsubscribe at any time using the link provided in every newsletter. Once you unsubscribe, your details will be removed from our mailing list.

Social Media

If you choose to interact with MATTS through social media platforms, any information you provide is governed by the privacy policies of those platforms.

MATTS does not maintain separate records of social media followers beyond the information available through the platform itself.

Event and Workshop Bookings

When you book a workshop, course or event organised by MATTS, we collect the information necessary to process your booking and administer the event.

For insurance and administrative purposes, booking records may be retained for up to eight years.

Teacher Training Applications

When you apply to join the MATTS teacher training course, we collect the information contained in your application and any further information provided during the admissions process.

Application records are retained for the duration of your training and for six months after completion or withdrawal from the course, whichever occurs later.

Graduates and Teaching Team Listings

Graduates of MATTS may be listed on the MATTS website as former students of the training course.

Teachers who regularly contribute to MATTS may choose to have a profile included on the Training Team page. This may include a biography, photograph, website link and professional contact details.

You may request amendments or removal of this information at any time.

Other Communications

If you contact us for any purpose not described above, including feedback, comments or complaints, we will use the information you provide only for the purpose of dealing with that communication.

Website Analytics and Cookies

Like most websites, we use cookies and website analytics tools to understand how visitors use our website and to help improve its performance and usability.

This information may include data such as:

pages visited
time spent on the site
browser type
device type
approximate geographic location
referral source

We do not use this information to identify individual visitors.

You can control or disable cookies through your browser settings if you wish.

For more information about cookies and how to manage them, visit: https://www.youronlinechoices.com/uk

Private Lessons

When booking private lessons taking place at our premises, you are normally booking directly with an individual teacher rather than with MATTS itself.

Any personal information collected by that teacher is governed by their own privacy arrangements and policies.

How We Store Information

Personal information is stored securely using password-protected systems and secure storage methods.

Access is restricted to those who require the information in order to carry out their responsibilities.

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

Lawful Basis for Processing

We process personal information on one or more of the following lawful bases:

your consent (for example, newsletter subscriptions)
legitimate interests connected with the operation of MATTS and responding to enquiries
contractual necessity where information is required to provide training, workshops or other services
legal obligations where records must be retained for insurance, regulatory or other legal purposes

Sharing Information

MATTS does not sell, rent or trade personal information.

We will only share information where:

we are legally required to do so
it is necessary to comply with a lawful request from a public authority or law-enforcement agency
it is necessary to protect MATTS, its students, teachers or visitors from fraud or unlawful activity

Your Rights

You have the right to:

request access to the personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of personal information where appropriate
object to certain forms of processing
request restriction of processing in certain circumstances
withdraw consent where processing is based on consent
request transfer of your information where applicable

To exercise any of these rights, please contact us.

To protect your privacy, we may ask you to verify your identity before responding to a request.

Complaints

If you are unhappy with the way your personal information has been handled, please contact us first and we will do our best to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Visit the ICO website

Contact

If you have any questions about this Privacy Notice or about the way MATTS handles personal information, please contact:

Peter Bloch

Director, MATTS

via the Contact page on this website.

Last updated: June 2026