When you contact us by any means with queries, etc. we collect contact information such as name and the means of contact (telephone no., email address, address) you provide.
When you sign up to our email newsletter we collect your name and email address. All our email newsletters come with a ‘unsubscribe’ method and when you unsubscribe all such information is deleted.
When you engage with us on social media such as Facebook, you can unsubscribe at any time from these and we do not keep any information.
When you book to attend an event or workshop which is organised by MATTS, we collect only the information necessary to process the booking. For insurance purpose such information is kept for 8 years.
When you apply to join our teachers training course at the Manchester Alexander Technique Training School (MATTS) your application form and any further information you give us for the purpose of processing your application is kept for the duration of your training and for a further six months after having finished the teachers' training course or having left the teachers training course (whichever is the sooner).
When you qualify as a teacher from the Manchester Alexander Technique Training School (MATTS) your name will be added to our listing of MATTS graduates on our website. If you continue to teach at MATTS, your name, a short biography and teaching contact details such as telephone number and email address and a link to your website will be added to the Training Team' page. You can opt out of this at any time, at which point such information is deleted.
If you visit MATTS regularly as a teacher, you can opt to add your details to our 'Training Team' page. This contains your name, a short biography and teaching contact details such as telephone number, address, email address and a link to your website. You can opt out of this at any time, at which point such information is deleted.
When you contact us for any purpose not described above such as providing comments, making a complaint, etc., we collect the information you provide us for the purpose of responding to you.
Please note that when you visit any of our website we collect anonymised statistical data such as time of visit, duration of visit, which pages were visited, etc. No personal information is collected.
Please note that when booking private lessons taking place at our premises you are booking with a teacher and not with the Manchester Alexander Technique Training School (MATTS). Contact the teacher for any personal information they may hold on you.
All information is stored on password protected computers and/or lockable cabinets, and only staff has access to them. We do not share personal information with any third party except:
We may share information about fraudulent or potentially fraudulent activity in our premises or systems. This may include sharing data about individuals with law enforcement bodies.
We may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so. These requests are assessed on a case-by-case basis.
You have the right to request:
Access to the personal data we hold about you, free of charge in most cases.
The correction of your personal data when incorrect, out of date or incomplete.
That we stop using your personal data for direct marketing.
To ask for your information, please contact us. To ask for your teachers’ listing to be amended, please email us.
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.